Service Advantages

Pyroglaux offers a comprehensive service guarantee, covering the entire product lifecycle with support such as installation, debugging, operational guidance, online updates, diagnostics, and warranty repairs. The service team ensures 24/7 responsiveness with solutions provided in under 12 hours, on-site repairs completed within 36 hours, and factory fixes in less than 48 hours. These commitments maximize operational efficiency and minimize downtime for users, ensuring smooth and stable product performance.

With a warranty period of up to 3 years and access to a robust inventory of spare parts, Pyroglaux guarantees rapid fault resolution and reliability. The company provides OTA (Over-the-Air) updates to keep devices running on the latest software versions, enhancing functionality and addressing potential risks. Additionally, customers benefit from structured training programs, from basic to advanced levels, enabling them to gain product operation and maintenance expertise. Certified trainees receive official certification, adding long-term value to customer investments.

These services reflect Pyroglaux’s dedication to customer satisfaction, enabling clients to maximize productivity and extract the full potential of their solutions.